Technical Support

General

• Why are some images and links not loading on the website?
• How do I stream to my TV?
• Help! I can’t log into Openfit
• What are the minimum internet requirements to stream?

Mobile / Tablet

• Is there an iOS or Android app?
• Help! My videos are blurry or won’t load on my iPhone, iPad, or Android device!
• How do I view, change, or cancel my subscription billed through the Apple or Google Store?
• Can I stream to my TV using Chromecast, Amazon Fire Stick or Fire Cube ?
• Can I download and watch videos offline on my iPhone, iPad, or Android device?

Computer

• What are the minimum requirements to stream on my computer?
• Help! My videos are blurry or won’t load on my computer!

Roku

• How do I update my credit card or payment information for my subscription billed through Roku?
• How do I access Openfit on Roku?
• Help! My videos are blurry or won’t load on my Roku!
• How do I cancel my subscription billed through Roku?
• Is my Roku device supported?