Technical Support
Apple TV
- Remove & Re-Add App
- Restarting Apple TV
- Stream Using Airplay
- How can I enroll in and access my nutrition plans through Apple TV?
- How do a take a live class or challenge class from the schedule on my Apple TV?
- How do I enroll in a plan with Apple TV?
General
- Help! How do I change my login method from Social Account (Facebook, Google, Amazon) to Email Account?
- Supported Apple Watch Devices for Openfit
- Set Up the Openfit app on Apple Watch
- Setup Openfit Heart Rate and Calorie Tracking on Apple Watch
- Is Openfit Down?
- Help! I can’t log into Openfit
Known Issues
Computer
Mobile / Tablet
- Keep your app up-to-date! How do I update my Openfit app?
- Is music available in live and previously live, trainer led classes in Canada or the United Kingdom?
- How to display Openfit Live on your TV with ChromeCast or Apple TV
- How do I view or change my subscription billed through my iOS device?
- Can I download and watch videos offline on my iPhone, iPad, or Android device?
- Help! My videos are blurry or won’t load on my iPhone, iPad, or Android device!
Roku
- How do I access Openfit on Roku?
- Help! My videos are blurry or won’t load on my Roku!
- Is there an Openfit App that allows me to stream?
- How do I update my credit card or payment information for my subscription billed through Roku?
- How do I cancel my subscription billed through Roku?
- Is my Roku device supported?
Amazon Fire TV / Stick / Cube
- Do I get a free trial on Fire TV?
- What features are available for Fire TV?
- What isn't included in Fire TV?
- How do I enroll in a plan with Fire TV?
- How do a take a live class or challenge class from the schedule on my Fire TV?
- How can I enroll in and access my nutrition plans through Fire TV