Technical Support

General

• Is Openfit Down?
• Help! I can’t log into Openfit
• How do I contact you?
• How can I access my Openfit subscription if I purchased it through the App store?
• Streaming Openfit to your TV
• Why are some images and links not loading on the website?

Known Issues

• Known Issues: Chromecast

Computer

• What are the minimum requirements to stream on my computer?
• Help! My videos are blurry or won’t load on my computer!

Mobile / Tablet

• Keep your app up-to-date! How do I update my Openfit app?
• How to display Openfit Live on your TV with ChromeCast or Apple TV
• How do I view or change my subscription billed through my iOS device?
• Can I download and watch videos offline on my iPhone, iPad, or Android device?
• Help! My videos are blurry or won’t load on my iPhone, iPad, or Android device!
• How much cellular data does Openfit Live use?

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Roku

• How do I access Openfit on Roku?
• Help! My videos are blurry or won’t load on my Roku!
• Is there an Openfit App that allows me to stream?
• How do I update my credit card or payment information for my subscription billed through Roku?
• How do I cancel my subscription billed through Roku?
• Is my Roku device supported?

Amazon Fire TV / Stick / Cube

• Can I stream to my TV using Amazon Fire Stick or Fire Cube?