We offer a 30 day money back guarantee, only for the annual plan when purchased through the Openfit website. If you cancel within the 30 day money back guarantee period, you will receive a full refund. See how to cancel your subscription here.
If you signed up on Roku or the App store/iTunes we do not offer a money back guarantee.
If you signed up through Roku or App store/iTunes, we are unable to process refunds because your subscription and payment exists with those platforms, and you will need to directly contact their support sites which are listed below:
For App store/iTunes purchase, please contact: Apple support
For Roku purchase, please contact: Roku support