If you receive an incorrect email or password message, check your formatting. Passwords are case-sensitive and spacing matters. Be sure to use the correct capitalization, and that there are no extra spaces before or after the text.
If you’re still experiencing an issue, try resetting your password. If you don’t receive an email from us after requesting a password reset link (usually within 1 minute), try checking the following:
- Check your spam folder
- Consider if your Openfit subscription is under a different email address
- Try logging in through your social website (Facebook, Google, Amazon)